Salary: £46,000 + benefits
Location: Marlow

Role Outline

Applications Support for a major high street retailer, responsible for supporting all aspects of client's eCommerce sites during and out of normal office hours.

Role Objectives

Summary of Key Tasks Required:

•  Responding to issues that affect the availability of the eCommerce sites
•  Monitor availability and customer experience
•  Management of assigned internal and external developments
•  Undertake ad-hoc assignments as required
•  Programming, testing and implementation of new software
•  Ensure that current service levels are met on an ongoing basis
•  Liaise closely with other IT support teams to ensure synergies
•  Maintain relationships with other teams within the Businesses
•  Assign tasks to third party support teams
•  Provide support to line manager.
•  Ensure routine duties are carried out on time and with appropriate diligence

Key Competencies Required for the Role:

•  Good communicator
•  Self motivated and good team player
•  Strong customer service ethic
•  Excellent Java programming skills (J2EE)
•  Knowledge of Websphere application server
•  HTML, Javascript
•  Knowledge of relational database preferably DB2
•  Good ability to understand new concepts and technology
•  Experience of XML, iSeries, Endeca and Hybris desirable but not essential

Send your CV to Thomas Lewington Mob: 07789 994994 E-mail: thomas@pss-europe.com