PROFILE:
A Prince 2 certified consultant with strong experience of supporting portfolio and complex programmes. Extensive project and programme management skills using in-house and structured (MSP and OGC) methodologies in various sectors.

ACHIEVEMENTS:
•  Implemented and managed new status reporting tool for Portfolio of programmes
•  Created and maintained High Level Milestone Plan for Portfolio
•  Effectively set up and ran a series of Programme Offices
•  Implementation of Business Process for Risk, Issue and Change Management
•  Forecast and managed budgets for Operating Plans for over 10 million
•  Rollout of financial reports & Budget Trackers with training to Project Managers on the tool
•  Created and maintained stakeholder and supplier relationships

SECTORS:
Financial, Retail, Ecommerce, Media, IT, Telecommunications and Public Sector

WORK EXPERIENCE:

Within the BBC Global News Division I currently provide efficient and effective analysis and coordination of the WS project portfolio that supports informed decision-making and portfolio performance improvement:
•  Provide monthly and quarterly analysis of the portfolio and its constituent programmes/ projects. This feeds into the World Service Capital Projects Monthly Report, World Service Quarterly Portfolio View, Journalism Technology Board and Quarterly Executive Report.
•  I analyse monitor and report on the WS Portfolio Office KPI's which include, project completion dates, financials and project/programme benefits.
•  I co-ordinate portfolio activities and providing administrative support to key governance meetings/ Boards. I prepare the agenda and papers for the World Service Planning Board.
•  Provide key analysis to PMO assurance activities.
•  I maintain and analyse other key portfolio/ programme level information, risk & issue register, key control document inventory, internal and external dependency log
•  Maintain and develop an electronic document repository for the portfolio, including best practice examples, guidance, templates, including their configuration management, and to develop and maintain the portfolio intranet site
•  Provide project office support to projects as required
•  I assume other responsibilities as required, and I am flexible regarding responsibilities as PMO priorities develop and change

My time at Marks and Spencer was split between the Business Solutions and Programmes Corporate department and the Growth Ecommerce team responsible for the maintenance and update of the M&S Website.
I worked with 8 project managers along with the Ecommerce Business Solutions Manager in the M&S IT Group on over 20 Projects, providing project management expertise in the following areas:

•  Managed all aspects of financial planning and reporting on over 30 Ecommerce projects
•  Produced quarterly revision figures and contributed toward new budget forecasting at the start of the new financial year
•  Production of monthly dashboard distributed to the IT Board
•  Participated in the implementation of the new Milestone status reporting tool and facilitated training sessions for project managers
•  Proactively administered project plan adhering to Prince 2 lifecycle, monitoring any milestone slippage and project schedule and financial impact
•  Main interface for client and business for weekly updates into the Portfolio Review Meeting Report •  Provided monthly financial status updates to project managers outlining budget spend and variances within budget, including quarterly revision planning
•  Raised PO 's for the Portfolio
•  Created and managed team websites within Sharepoint, updating regularly for use by over 50 people
•  Provided weekly status updates to client around current project state, risks and issues ~ •  Planned and prepared materials for project initiation workshops
•  Managed project resource utilization planning, ensuring work was completed within project budgets and timeframes

This short contract was to solely work on the Barclays Global Payments Utility Project Business Case. I was involved in the initial stage of the Business Case.
I ran the Programme Management Office and provide the following support to the Programme Manager and 10 other Project Managers both in the UK and South Africa .

•  RAID
•  Document Management/ Sharepoint
•  Weekly Progress Reports
•  Project Financials and Cost Model reporting
•  Raising Purchase Orders
•  Organising global workshops and logistics
•  Team travel both UK & Global
•  Management Information reports

Whilst at the BBC I worked in the Programme Management Office of BBC Jam.
This was a web based learning tool which provided online support to the Digital Curriculum for schools.
Throughout my time at the BBC I implemented the Risk, Issue and Lessons Learned process and updated the Change Control process.
I chaired the weekly Change Control Board where all Change Requests raised on the Programme were reviewed and impact analysis was carried out on how the particular change affects, resource, time and cost. From this meeting a decision was made whether to implement or reject the change.
I compiled the monthly Steering Group pack made up of status reports from several work streams and submitted this to the board.

•  I was responsible for the analysis of risks, issues and lessons learned.
•  Modification of the work streams and programme plan to include and changes in dates or budget.
•  RAID workshops
•  Change Request Impact assessments against, plans, cost and production.

Based on 2 large IT Financial Programmes one of which was the European Single Payment Programme, supporting 2 Programme Managers and 6 Project Managers.

My role provided support

• RAID ( Risks, Actions, Issues and Dependency ) management
• Enhancement and Defect Management.
• Weekly financial/budget and resource reporting
• Checkpoint reports
• Planning – setting up new plans, allocating resources, tasks and cost
• Programme Board reports
• Reporting on a Portfolio dashboard
• Month end financial reports
• Cost and resource forecasting

Another part of my role was involved in Business Development and Portfolio Management
I set up and maintain the following areas

• Bi-weekly progress reporting per portfolio account
• Weekly and Monthly financial status reporting
• Input in to the CRM (Client relationship management) database.
• Planning – setting up new plans, allocating resources, tasks and cost
• Creation of Business Development Portfolio and Strategy Group Reporting dashboard

This contract was a large scale IT Programme for the Youth Justice Board under the Home Office.
I provided the following support functions to a team of over 20 project staff.

•  RAID ( Risks, Actions, Issues and Dependency ) management
•  Resource and financial forecasting
•  Dealing with contractor invoices and financial monthly reports
•  Organising workshops and training sessions on new IT facilities
•  Project Management of Video Conferencing Project
•  Focal point for any new communication to be sent out to the wider business.

As Programme Support Officer I was responsible for:

•  Programme Office set up to Prince 2 standard
•  Organisation of Training Workshops, Management Seminars
•  Communication review and control of all Programme documentation
•  Quality Review of appropriate documentation,
•  Document Configuration system, and maintenance of Internet Document site
•  Project Logs including Quality, Change, Issue, Risk Clarification Logs
•  Recording, storage and distribution of Minutes and Actions, and maintaining an ongoing Actions database
• Programme Admin duties, Resource management, Timesheets, Holidays, Travel arrangements, event organisations and hospitality.

I set up the Programme Support Office on Project Chorus I was involved in the Initiation stage of the Project.
The Programme was the role out of a new Oracle HR database throughout O2 UK, Ireland and Germany .

My role involved:

•  Support to the Programme Director, 8 O2 Project Managers and 5 3rd party Project Managers.
•  Set up of the Project Office processes
•  Management of all document libraries
•  Managed Sharepoint online documentation
•  Control and maintenance of Risk/Issue and Change registers.
•  Communication, Configuration and maintenance of all Project Documentation
•  Facilitation of pilot workshops for testing and training.
•  Project Admin of meeting minutes as required and arrange any travel and accommodation requirements across the project.
•  weekly and monthly reporting to the Project Board

As part of the User Migration team involved in the relocation project of 5000 Barclays staff to a new tower in Canary Wharf .

I my role consisted of the following:

•  Planning and managing the work station readiness sessions with the Barclay's staff
•  Providing weekly metrics and status reports to the Barclays Project board.
•  Maintaining project plans linked with various databases.
• Tracking of document milestones against plans.
• Documentation of processes on the various products across the overall Programme.
• Set up the Project Office Documentation and Configuration Library.

This project was the installation of a new Avaya switch. (Telecoms system).

My main responsibilities were

•  Managing a team of systems architects and test engineers along with running the Avaya onsite Project Office.
•  Producing project documentation such as Statement of Works, Project status summaries along with updating all the project logs.
• Training of the Morgan Stanley engineers which I organised courses through the Avaya University •  Providing weekly highlight reports to the Project Director on Project progress.

Based on the HQ2 Relocation Project and Cisco IP rollout involving the move of 3000+ users to a 32 storey building in Canary Wharf ,

My responsibilities included

•  Weekly Management Pack distributed to the executive board members
•  Progress Reports monthly and weekly
•  Change, Risks and Issue management
•  Co-ordination of UAT sessions from the Trading floor to Investment Banking
•  Collation of Names to Desks on a 500+ user floor
•  Prepare presentations for senior and executive management involved in the Steering Committee •  Move Weekends I was involved in the Command Control Centre where Trouble Tickets were raised and Final Certification of a floor or a server migration took place. I maintained and Access Database to record the progression and to provided stats to project Directors
• Maintenance of Project Plans

EDUCATION:

Qualifications & System experience gained through Employment: 1999 - 2006

Huddersfield Technical College , Huddersfield, West Yorkshire 1992 - 1994

BTEC National Diploma, European Business Studies - Merit comprising:

European Marketing, European Import & Export, Accountancy, European Commerce, Information Technology, Business German, French & Spanish.